Performs daily servicing of guest cabins, including bed-making, bathroom cleaning, vacuuming, and replenishing amenities to five-star standards.

Delivers evening turndown service with thoughtful touches like towel art or bedside chocolates to enhance guest comfort.

Responds quickly to requests for additional items such as linens or toiletries, maintaining a courteous and guest-focused attitude.

Checks rooms for any maintenance issues or hazards and reports them promptly for resolution.

Follows all company cleaning protocols and sanitation standards to ensure a safe and welcoming environment in guest accommodations.

Keeps public spaces onboard clean and inviting, including lounges, corridors, stairwells, elevators, and restrooms.

Performs ongoing cleaning tasks such as mopping, vacuuming, dusting, and polishing to maintain pristine guest areas.

Quickly handles accidental spills or urgent cleaning needs, ensuring safety and guest comfort at all times.

Conducts scheduled deep-cleaning tasks like carpet shampooing or window cleaning using proper tools and techniques.

Adheres to sanitation guidelines and collaborates with team members to uphold cleanliness standards and report maintenance concerns.

Oversees the daily duties of stateroom and public area staff, ensuring all tasks are completed to the highest quality.

Assigns daily room lists and projects, making sure all areas are serviced efficiently and within timelines.

Inspects completed rooms and public areas, offering feedback and coaching where standards are not met.

Manages inventory levels for linens, guest amenities, and cleaning supplies, coordinating with laundry and stores as needed.

Supports onboarding and training for new housekeeping staff, ensuring compliance with hygiene and operational protocols.

The Laundry Attendant ensures the proper care and handling of all linens, uniforms, and guest clothing aboard the ship, supporting high standards of cleanliness and presentation. Key responsibilities include operating laundry equipment such as washers, dryers, and pressing machines efficiently and safely. They sort, clean, and inspect laundry items before and after washing to ensure quality results, then fold or press them as needed for delivery. The Laundry Attendant is also responsible for organizing and accurately returning guest garments, maintaining careful tracking to avoid mix-ups. Attention to detail, time management, and adherence to sanitation and chemical safety guidelines are essential. This role contributes to the overall guest experience and onboard operations by maintaining fresh, well-presented linen and attire across all departments. It is ideal for individuals with strong organizational skills and a commitment to cleanliness and service excellence.